Certificate III in Warehousing Operations
TLI31616 Certificate III in Warehousing Operations
This is a general qualification for the Warehousing and Storage Industry.
It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, with some discretion and judgement in selecting equipment, services or contingency measures and within known time constraints.
This course requires a total of 19 units with 3 core unit and 16 elective units to be completed.
There are no entry requirements for this qualification.
On successfully completion of this course you will receive a Nationally Recognised Qualification in TLI31616 Certificate III in Warehousing Operations
TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures
This unit involves the skills and knowledge required to identify, apply and follow chain of responsibility legislation, regulations and workplace procedures in relation to heavy vehicles as they apply to an individual s own job role.
It includes explaining the chain of responsibility features, applying the requirements, and identifying and reporting breaches in the Heavy Vehicle National Law (HVNL) and regulations or applicable state/territory law and regulations.
TLIF1001 Follow work health and safety procedures
This unit involves the skills and knowledge required to follow and apply work health and safety (WHS)/occupational health and safety (OHS) procedures when carrying out work activities in compliance with the relevant WHS/OHS regulations and procedures.
It includes following workplace procedures for hazard identification and risk control, contributing to WHS/OHS management arrangements and completing WHS/OHS records.
TLIL1001 Complete workplace orientation/induction procedures
This unit involves the skills and knowledge required to complete workplace orientation and induction procedures when commencing a new work role, in accordance with regulatory requirements and workplace operational policies and procedures.
It includes identifying major workplace areas in terms of functions, organisational structures and occupations, and organising and accepting responsibility for own workload.
It also includes applying ethical practices, receiving and acting constructively on personal feedback, participating in identifying and meeting own learning needs, and planning and organising a personal daily routine.
Workplace orientation and induction is completed to enable a worker to enter a workplace and to participate safely and effectively in workplace activities.
BSBCUS301 Deliver and monitor a service to customers
This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.
It applies to individuals who apply a broad range of competencies in various work contexts. In this role, individuals often exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over short or long term interactions.
TLIA3015 Complete receival/despatch documentation
This unit involves the skills and knowledge required to complete receival/despatch documentation in accordance with relevant regulations and workplace requirements as part of work activities within the transport and logistics industry.
It includes analysing orders to identify work requirements to fill order, following workplace order documentation processes, and finalising documentation in accordance with workplace procedures and any relevant regulatory requirements.
TLIA3018 Organise despatch operations
This unit involves the skills and knowledge required to organise despatch operations in accordance with codes/regulations and workplace requirements in the transport and logistics industry.
It includes planning and organising despatch operations, organising the storage and despatch of stock, and completing all required documentation and records.
TLIA3019 Organise receival operations
This unit involves the skills and knowledge required to organise receival operations in accordance with regulations, codes of practice and workplace requirements in the transport and logistics industry.
It includes planning and organising receival operations, storing received stock and completing all required documentation and records.
TLIA3024 Organise warehouse records operations
This unit involves the skills and knowledge required to organise warehouse records operations in accordance with relevant regulations and workplace requirements in the transport and logistics industry.
It includes identifying record management databases, storage types and technologies, and using record management systems to store and retrieve information.
TLIA3038 Control and order stock
This unit involves the skills and knowledge required to control and order stock for a workplace store in accordance with relevant codes of practice, regulations and workplace procedures.
It specifically covers maintaining stock levels and records, organising and administering stocktakes, identifying stock losses, processing stock orders and following up orders.
TLIA3039 Receive and store stock
This unit involves the skills and knowledge required to receive and store stock for a workplace store in an enterprise/organisation in a transport, logistics, production, hospitality, retail or other relevant industry sector, in compliance with relevant codes of practice, regulations and workplace procedures.
Work must be carried out for receiving and storing stock in a workplace store. It specifically covers taking delivery of stock, storing, rotating and maintaining stock received, and completing documentation.
TLID2013 Move materials mechanically using automated equipment
This unit involves the skills and knowledge required to move materials mechanically using automated equipment such as automatic guided vehicles, tow motors, low level order pickers, conveyor systems and mechanised pallet movers.
It includes selecting appropriate mechanical moving equipment, moving materials/goods in accordance with operational requirements, checking condition of materials/goods and completing all required documentation.
Work must be carried out in compliance with relevant work health and safety (WHS)/occupational health and safety (OHS) regulations concerning moving materials mechanically using automated equipment.
TLIE3004 Prepare workplace documents
This unit involves the skills and knowledge required to prepare workplace documents and forms in accordance with workplace requirements and applicable regulations or codes, as part of work activities within the transport and logistics industry.
It includes planning and preparing simple workplace documents and gathering relevant information enabling the completion of a workplace form.
TLIF3003 Implement and monitor work health and safety procedures
This unit involves the skills and knowledge required to implement and monitor work health and safety (WHS)/occupational health and safety (OHS) procedures, in compliance with relevant WHS/OHS regulations.
It includes accessing information about WHS/OHS workplace policies and procedures, and implementing and monitoring procedures for identifying and assessing hazards and controlling risks. It also includes planning and supervising housekeeping arrangements, and implementing and monitoring procedures for dealing with hazardous events.
TLIF3004 Organise work health and safety procedures in the workplace
This unit involves the skills and knowledge required to organise work health and safety (WHS)/occupational health and safety (OHS) procedures in the workplace, in accordance with WHS/OHS codes/regulations and workplace requirements in the transport and logistics industry.
It includes interpreting and applying information about WHS/OHS policies and procedures and duty of care responsibilities. It also includes identifying and assessing hazards and risks in the workplace, negotiating to control workplace hazards and risks, resolving complaints about WHS/OHS and instituting appropriate risk management strategies.
TLIG3002 Lead a work team or group
This unit involves the skills and knowledge required to lead a work team or group in accordance with workplace procedures and relevant regulations.
It includes participating in work team/group planning, managing and developing work team/group performance, participating in and facilitating a work team/group achieve workplace tasks, as well as documenting and reviewing work team/group performance.
TLIJ3002 Apply quality systems
This unit involves the skills and knowledge required to apply quality systems in workplace operations in accordance with relevant regulations and workplace quality standards within the transport and logistics industry.
It includes working within a quality improvement system and using quality improvement systems, tools and techniques in accordance with enterprise procedures.
TLIL3003 Conduct induction process
This unit involves the skills and knowledge required to conduct an induction process for new workers and trainees commencing employment in the workplace, in accordance with relevant regulatory requirements, operational policies and procedures for the workplace concerned.
It includes outlining the relationship between the employee and the company, establishing and explaining the requirements of the position, and completing relevant workplace documentation.
Work involves planning, coordinating and conducting an induction program to prepare workers to enter and participate in the work activities of a workplace.
TLIO3016 Apply and monitor workplace security procedures
This unit involves the skills and knowledge required to apply and monitor security procedures in accordance with workplace and regulatory requirements within the transport and logistics industry.
It includes checking and monitoring personnel and goods entering the worksite, carrying out surveillance of work areas, dealing with security incidents and emergencies, and completing required reports and surveillance documentation.
TLIU2012 Participate in environmentally sustainable work practices
This unit involves the skills and knowledge required to participate in environmentally sustainable work practices.
It includes identifying current resource usage, complying with environmental regulations and implementing performance improvement strategies to reduce negative environmental impacts of work practices.
Material and Assessments
How will I be assessed?
Academy Green has built its assessments to be user friendly, fully compliant and not repetitive. We have experienced trainer that have many industry experiences. Our assessments are quality not quantity as we believe if you can demonstrate it, have
There are no formal exams that you need to sit.
Academy Green has the relevant resources to equip students with the following: -
• Student Handbook
• Learner guides including reference material and learning activities
• Learning and assessment material and tools hard and soft copy
• Text book referencing
• Any other resources stipulated in each unit of competency and / or the Training Package
At Academy Green an assessment is conducted using a combination of;
• Written Knowledge Assessment: The learner is required to provide a written response to a range of questions relating to required knowledge of the units of competency. These would generally be short answer response activities and may include other questioning methods including multiple-choice.
• Research Tasks: The learner is required to undertake research within their own workplace and the available reference material and provide a written response to each question. These assessment activities are usually short to medium answer response activities. The responses provided by the learner will largely be specific to their workplace.
• Case Study Response: The learner is required to provide a written response to a situation presented in a case study scenario. This will usually require the learner to consider carefully the situation presented, undertake some research to inform their response and then to propose their recommended actions.
• Workplace Log book: The learner is required to record details of their work activity completed during the work placement. These details are recorded against specified tasks which are predesigned for the learner to complete. This forms an important part of the assessment evidence as it often includes critical evidence that is otherwise difficult for the assessor to observe.
• Supervisor Feedback: The assessor will periodically engage with workplace supervisors to seek their feedback about the learner’s performance. This is undertaken as an interview with a duration of approximately 15 to 20 minutes. This interview can be undertaken over the phone or face to face. Feedback from a supervisor is recorded into the assessment record.
• Workplace Observation: The learner will be observed performing specific tasks in their day-to-day work activities. The assessor will attend the workplace and observe the learner performing tasks relevant to the units of competency being assessed. The learner will be briefed on these observation activities in events and is required to make arrangements to undertake these activities when the assessor is in attendance at the workplace.
Learners who are assessed as not yet competent are to be provided with detailed verbal and written feedback to assist them to identify the gaps in their knowledge and skills to be addressed through further training. These learners are to be provided with additional training and learning support to target their specific gaps in knowledge and/or skills and prepare them for additional assessment.
It is the policy of Academy Green to provide three opportunities for additional training and re-assessment at no additional cost to the learner or employer. Learners who require additional training and re-assessment after they have exhausted their three opportunities will be required to pay a fee for additional training and re-assessment. Please refer to the current fee schedule to identify the re-assessment fee.
Learner’s requiring additional learning support are to be brought to the attention of Academy Green management, so the progress of the learner can be monitored closely, and additional support services can be applied well before it becomes necessary to impose an additional fee for re-assessment. Where learners repeatedly do not demonstrate competence following significant learning and assessment support, a learner’s enrolment can be determined through mutual agreement.
• Factory worker
• Pick and packer
• Process worker
• Forklift Operator